Mystery Shoppers | BT And TalkTalk Rapped Over Broadband Sales Info

May 20, 2012 – 10:28 am
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Ofcom’s ‘Voluntary Code of Practice on Broadband Speeds’ came into effect in 2008, but was recently strengthened to provide further protection for consumers before signing up for services. Similarly, the Advertising Standards Authority (ASA) also recently introduced new guidelines about broadband speed advertising. Ofcom used 1,369 mystery shoppers between 17 December, 2011 and 19 January, 2012 to    .. more …

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Mystery Shopper | Target 11 Investigates Bogus Money Order Schemes

May 19, 2012 – 2:23 pm
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Target 11 Consumer Investigator Robin Taylor shows us how a Washington County woman was swindled out of nearly $5,000.”They would email me back immediately and say, ‘Wow, this is one of the best mystery shoppers we’ve ever had.’” Too bad it was all a lie.It all began with an email asking “Lori” to become a mystery shopper. It sounded like a quick, easy way to make money so she said yes. Her first    .. more …

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Mystery Shoppers | County Unveils Customer Service Program

May 18, 2012 – 2:55 am
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A new customer service program intended to provide residents who interact with Tulare County government employees with a greater level of customer service, was unveiled at Tuesday’s Board of Supervisors meeting. The County Customer Service Training Program aims to provide customer service training to all county employees through lectures, videos and interactive sessions. More than 4,000    .. more …

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Mystery Shoppers | BT & TalkTalk 'Fail' Broadband Sales Checks

May 16, 2012 – 5:01 pm
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BT and TalkTalk have agreed to amend staff training and sales processes relating to broadband following a ‘mystery shopping’ exercise by the media regulator.Ofcom conducted the test to check compliance with its Voluntary Code of Practice on Broadband Speeds.The watchdog said its research demonstrated that while information provided to consumers by internet service providers (ISPs) had improved,    .. more …

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Mystery Shoppers | Celtic Pick Up Trio Of SPL Awards

May 16, 2012 – 7:48 am
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Champions Celtic have recorded a clean sweep of the Clydesdale Bank Premier League end of season awards. Neil Lennon picked up the manager of the year prize after claiming his first league championship as boss. Defender Charlie Mulgrew was named the league’s player of the year and winger James Forrest picked up the young player accolade. Mulgrew and Forrest had already won the respective PFA    .. more …

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Mystery Shopper | DC Dinner Held To Raise $10 Million For Flight 93 Memorial

May 16, 2012 – 6:45 am
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Have you ever gotten a call or online request to sign up as a Mystery Shopper and earn some extra cash? Plenty in our area have according to authorities as the promise and check they send… State Police are on the look out for a vandal who damaged a building inside an area Drive-In…. State Police are on the look out for a Copper thief…. During a ceremony in State College, all 164 officers    .. more …

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Mystery Shopper | BT And TalkTalk Lag In Speed Test

May 16, 2012 – 5:46 am
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Mystery shopper tests conducted by Ofcom have revealed that UK providers are failing to inform customers about broadband speeds.While some were usually upfront about the maximum speed users could expect, others were not.TalkTalk and BT were the worst offenders, offering users a speed estimate without prompting in fewer than half of cases.Providers agreed last year to better inform new    .. more …

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Mystery Shoppers | Searching For A Summer Job? MoneyGram Shows How ‘Mystery Shopper’ Opportunity Might Actually Be A Scam

May 15, 2012 – 4:06 pm
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DALLAS–(BUSINESS WIRE)– With summer fast approaching, many students across the country are beginning their search for temporary employment. One option that often attracts students and stay-at-home parents looking for an easy summer paycheck are advertisements looking for “mystery shoppers.” They promise a fun way to earn cash quickly. “Not so fast,” warns Kim Garner, senior vice president of    .. more …

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Mystery Shopper | Report: California Top With Cyber-crooks

May 15, 2012 – 6:22 am
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The Internet Crime Complain Center receives more cyber scam complaints from California than any other state in the nation, according to a recently released report, and some of the most popular scams are making the rounds locally.Nearly 12 percent of the total 314,246 complaints received by IC3 in 2011 were filed by victims in California, the report indicated.The top five scams were: FBI-related    .. more …

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Mystery Shopper | Spireites Scoop Top Award

May 14, 2012 – 8:07 pm
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Chesterfield FC has been awarded ‘The Football League Family Excellence Award’ for the 2011-12 season.Created in 2007, the award is based on an independent assessment, commissioned by The Football League, of the family experience at all 72 League clubs during the 2011/12 season using ‘mystery shopper’ families and recognises the outstanding experience clubs provide for young fans and    .. more …

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