Archive for March, 2012

Mystery Shoppers | Retailer Of The Year 2012: Food And Drink Category

Wednesday, March 28th, 2012

9:57am Tuesday 27th March 2012 in News Retailer of the Year veterans AC Meats claimed an astonishing third victory in four years in the food and drink category last year. But can the popular Catherine Street-based butchers make it four out of five years? The popular shop was ...

Mystery Shopper | 1 Company That's Way Off The Mark (Office Depot)

Tuesday, March 27th, 2012

I know this sounds weird, and that I shouldn't be admitting it in writing, but there's something about office products that really appeals to me. In fact, I would go so far as to say that the mere possession of new pens and fresh legal pads makes me feel more ...

Mystery Shoppers | Onslaught Of Surveys Frays Consumer Patience

Monday, March 26th, 2012

Businesses want your opinion of them, too, and their requests for feedback, like relentless tugs on the sleeve, now seem to come with every purchase, every call to a customer service department and every click of a mouse that is followed with a pop-up ad pleading with users to take ...

Mystery Shopper | Your Plan: Don't Add To The Pain Of Taxes By Paying Too Much To Preparer

Monday, March 26th, 2012

Need to wash the car? There's usually a sign on the wall explaining how many quarters you'll need to get those mud flaps clean. Your dentist even can give you a reasonable estimate of the cost of a new crown.But when it comes to taxes, the cost of preparing a ...

Mystery Shoppers | Advice On Warranties Misleading: Watchdog

Saturday, March 24th, 2012

Extended warranties are being sold with misleading advice and shoppers are not told they already have similar protection under the law, a survey has found. The warranties can cost hundreds of dollars and are sold as a "peace of mind" way to extend the 12-month manufacturer's warranties that ...

Mystery Shopper | Nelson Cellar Door Experience Gets A Big Tick

Saturday, March 24th, 2012

Nelson cellar door experience gets a bigtick Visitors to Nelson are getting an excellentcellar door experience along with their wine tasting,according to an independent survey commissioned by theNelson Winegrowers Association. Association GeneralManager, Gisela Purcell, says the mystery shopper survey wasjudged on various criteria covering staff, service anddelivery of information.“It ...

Mystery Shopper | Area Record Highlights March 22

Friday, March 23rd, 2012

HIGHLIGHTS McPherson police An officer took an information report at 9:28 a.m. Tuesday of a "Mystery Shopper" scam. Sheriff A deputy arrested a woman at 9:50 a.m. Tuesday on a McPherson County warrant for felony theft. Bond was set at $5,000. Fire Firefighters, McPherson County Emergency Management personnel ...

Mystery Shopper | Woman Unravels Traveler's Check Scam

Friday, March 23rd, 2012

SALEM - A person chosen to be a "mystery shopper" went to police when the honor began to involve more mystery than she was comfortable with.The woman had signed up to be a mystery shopper, and she received American Express traveler's checks through the mail. She was instructed to use ...

Mystery Shoppers | Survey Shows Up Service Excellence In Local Wineries

Thursday, March 22nd, 2012

Survey shows up service excellence in localwineries Visitors to Nelson are getting anexcellent cellar door experience along with their winetasting, according to an independent survey commissioned bythe Nelson Winegrowers Association. Association GeneralManager, Gisela Purcell, says the mystery shopper survey wasjudged on various criteria covering staff, service anddelivery of information. ...

Mystery Shoppers | Shoppers Misled On Warranty Rights

Wednesday, March 21st, 2012

Extended warranties are being sold with misleading advice and shoppers are not told they already have similar protection under the law, a survey has found.The warranties can cost hundreds of dollars and are sold as a "peace of mind" way to extend the 12-month manufacturer's warranties that come with a ...