Mystery Shopping | Mystery Shopping – fact or fiction? It is a reality or a fraud?
May 31, 2011 – 9:13 am
If you're like most people, when you hear the mystery shopping, you think it is not true. Nobody really paid secret to the store, right? Yes, yes. trade secret is a legitimate business, but you are right in half. There are many scams out there. You must ensure that "the real thing to get.
While one person to make purchases in secret, and why? The answer is that there are many companies and businesses that want to know how to do. They want to know the customer experience at the stores. Want to know how to deal with a few things, such as complaints and refunds. Customers are treated with respect and their complaints to meet your satisfaction or return the correct approach?
Sometimes you just want their marketing strategy, working to see if that should be addressed
Tags: mystery shopping, shadow shopping
